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Absolutely amazing experience last week with this company. The girls were so responsive and helpful when I was having technical difficulties with a payment app. They helped me troubleshoot, contacted the payment app tech support directly for me, and held my purchase while they did so to avoid having someone else purchase it while I sorted out my tech issues. I was eventually able to make my purchase and cannot be happier with my gorgeous LV bag. Immaculate condition, arrived quickly, and came with a really sweet and apologetic handwritten note...
I found a bag that I had been eyeing for a few years now and was really happy to find it available in Canada. I emailed back and forth with a sales associate and I was impressed with their prompt and friendly responses. I couldn't be more pleased with my purchase!
Fantastic customer service start to finish. As a husband purchasing a Hermes bag for my wife, I had a few questions that were answered by Kelly quickly and accurately. Joelle was even able to accommodate special gift wrapping and delivery flawlessly. Would highly recommend dealing with the Love That Bag team (even if you are not a bag expert like me) as the customer service is as good as I've come across in any retail setting.