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I have both bought and sold with Love That Bag and I can say that the service and responsiveness is amazing! The pieces are always as described (if not better) and the responsiveness is amazing! A great company that I trust!
I bought a Chanel purse at Love that Bag etc. and from the start, the customer service was excellent. I inquired about the bag prior to purchasing and all my inquiries were replied to within a day. Thank you Joelle for being so patient! The bag was shipped the same day I bought it and I received it in two days. The bag itself was in the condition described. What I love about their site is that they provide detailed pictures of all angles of the bag, so buyers know exactly what they're going to get, and this was my case. My bag is beautiful...
I have sold items and bought items from Love that Bag. Excellent experience every time. Items are always exactly as described. I recently purchased shoes but they turned out to be too small. The return process was easy and I received a credit almost immediately. Do not hesitate to buy or sell with Love that Bag.